Effective Date: 15th January 2025

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At Bakery Bites Cafe, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and protect your data in compliance with UAE data protection laws, including the Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

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1. Information We Collect

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We may collect the following information when you interact with us:

• Personal Information: Name, phone number, email address, delivery address, and payment details.

• Order Information: Details about your purchases, preferences, and special requests.

• Device Information: IP address, browser type, and usage data collected through cookies.

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2. How We Use Your Information

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The information we collect is used to:

• Process and deliver your orders.

• Communicate with you regarding your orders or inquiries.

• Improve our services and customize your experience.

• Send promotional offers, newsletters, or updates (with your consent).

• Comply with legal obligations.

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3. Sharing Your Information

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We do not sell or share your personal data with third parties except:

• To delivery partners for fulfilling your orders.

• To payment processors for secure transactions.

• If required by law or government authorities.

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4. Data Retention

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Your personal data will be retained only for as long as necessary to fulfill the purposes outlined above or as required by UAE laws.

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5. Your Rights

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Under UAE law, you have the right to:

• Access and request copies of your personal data.

• Request correction or deletion of inaccurate data.

• Withdraw consent for marketing communications at any time.

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To exercise these rights, please contact us at sales@bakerybitescafe.com

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6. Security of Your Data

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We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse.

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7. Cookies

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Our website uses cookies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

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8. Changes to This Policy

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We may update this Privacy Policy from time to time. Any changes will be communicated through our website or email.

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9. Contact Us

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If you have any questions about this Privacy Policy, please contact us:

• Email: sales@bakerybitescafe.com

• Phone: +971 45855747

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